- Data Collection: We only collect your mobile phone number when you provide it to us voluntarily by opting-in to receive SMS messages from Clearly Better LLC dba WOW WINDOW CLEANING.
- Purpose of Collection: We use your phone number to send you important updates regarding your service, appointment reminders, and essential service notifications, updates, changes, etc.
- Opt-Out Mechanism: To stop receiving SMS messages, reply 'STOP' to any text from us.
- Data Security: We take appropriate security measures to protect your phone number from unauthorized access, use, or disclosure.
- Third-Party Sharing: We will not share your phone number with any third party for marketing purposes without your explicit consent.
We follow the regulatory requirements for 10DLC privacy policy:
- Compliance with Laws: Telephone Consumer Protection Act (TCPA) and FCC regulations regarding SMS messaging.
- Consent Language: We consider you providing your cell number as opt-in for receiving SMS messages.
- Message Frequency: The expected frequency of SMS messages are typically just at the time of scheduling service, reminders for the service, and notice of completion as well as a one year reminder. So typically about 4 messages around the time of service.
- Contact Information: Calling us about questions regarding this is best.
By providing your mobile phone number and opting-in to receive SMS messages from WOW Window Cleaning, you agree to receive text updates regarding your orders, appointments, and important service announcements. You can opt-out at any time by replying 'STOP' to any text message. We will not share your phone number with any third party for marketing purposes without your explicit consent.